Security at IntelliAgent
Your data security is our top priority. We employ enterprise-grade security measures to protect your business and customer information.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your conversations and customer data are protected at every step.
Multi-Tenant Isolation
Complete data isolation between tenants. Your data is never mixed with other customers' data and is stored in logically separated environments.
Access Controls
Role-based access control (RBAC) ensures only authorized team members can access sensitive data. Full audit logging tracks all access and changes.
Secure Authentication
Multi-factor authentication (MFA) support, secure session management, and protection against brute-force attacks keep your account safe.
Infrastructure Security
AWS Cloud Infrastructure
Hosted on Amazon Web Services with SOC 2 compliance
Regular Security Audits
Continuous vulnerability scanning and penetration testing
DDoS Protection
Enterprise-grade protection against distributed attacks
Automated Backups
Daily encrypted backups with point-in-time recovery
99.9% Uptime SLA
High-availability architecture with redundancy
Incident Response
24/7 monitoring with rapid incident response team
Compliance & Certifications
Compliant with EU data protection regulations
California Consumer Privacy Act compliant
Type II audit in progress
Report a Security Issue
We take security vulnerabilities seriously. If you discover a security issue, please report it to us responsibly.
Security Team: security@intelligentagent.com
Response Time: Within 24 hours for critical issues